Reviews

World Class Services IconWorld Class Services

1819 Central Avenue South Unit D52, Kent

4.9 163 reviews

  • Avatar Deborah Collins ★★★★★ 3 weeks ago
    We found the service excellent. The service provider was very knowledgeable and answered all of our questions. They were prompt and very courteous and friendly. As far as we can tell, they did a fabulous job.
  • Avatar Kristine Job ★★★★★ 3 weeks ago
    All employees- from the call receiver to the employees on site- were all so polite, professional and helpful. Stu and Will went above and beyond by spending extra time looking over an issue originally not scheduled. Their work is thorough … More and they provide photos to help explain any issues. We will definitely continue to use them!
  • Avatar Jessie Zheng ★★★★★ a month ago
    It is such a nice and easy process to work with World Class Service. Stu called to check prior to his arrival and conducted the maintenance thoroughly. He even checked the AC for us for preventative care since there will be extremely hot … More days coming to the area. Such a nice team and I will recommend them to my friends.
  • Avatar Chris Ott ★★★★★ a month ago
    I called at 8:00 in the morning and the technician was here by 12, and it wasn't an emergency. They had a cancellation and fit me right into their schedule.The technician was absolutely perfect. Knowledgable, friendly, thorough, and … More his communication skills were great.They took care of my immediate fears and recommended a long overdue maintenance. No hard sell, just stating the facts. I am going to hire them to take care of the maintenance.I highly recommend this company. It has been a pleasurable experience throughout the process.
  • Avatar David Shujman ★★★★★ a month ago
    Very responsive and scheduled me right away. Stuart was very professional and thorough. Overall great experience, highly recommend!
  • Avatar Dale Hubbard ★★★★★ a month ago
    World Class Services installed a new furnace for me. The install was very professional and was done by Damian who did a great job of removing the old furnace and installing the replacement. Will Good, after searching found a same size, … More or close, furnace. World Class has a great team!
  • Avatar Dirk deGroot ★★★★★ a month ago
    The World Class Services team was responsive, worked with us through 8-10 iterations of the quote (no joke), and finished the work ahead of schedule. Their lead installer Sergio was awesome, cleaned up every day, worked around our infant … More child’s sleep schedule / renters and was nothing but polite. 10/10 I would use again.
  • Avatar Whitney Madden ★★★★★ a month ago
    Amazing customer focus always making sure my questions were answered and I was understanding what would be happening. Will was our tech that came out and we found a lot more things needed fixing. He provided so much relief and is quite … More knowledgeable with all things! Definitely feel as though we lucked out with a genuine company who truly cares for the consumers and is highly informed. Never did I feel I was being upsold on items that I may not necessarily need. Thank you for putting things into easy level for explaining and understanding. Highly recommend!
  • Avatar Sandra Nessing ★★★★★ a month ago
    I can't say enough about the world class customer service we received! They were experts on geothermal (something another company admitted they were NOT after four visits to our home) and got us a new unit and installed it within a … More couple of days. The team was awesome to work with; they were really respectful of our home and very pleasant. If you have a geothermal system, look no further than World Class Services!! They ARE the best there is!
  • Avatar katie wilder ★★★★★ 3 months ago
    They were wonderful! They was so quick and responsive to our issues with our old furnace. Turn around time was quick from when we had to replace the furnace.
  • Avatar Pen Fist ★★★★★ 4 months ago
    World Class Services installed a water heater for me. They were professional, on-time, and will provide local warranty if I ever have a problem. That's peace of mind I didn't have with my previous water heater purchased from a … More big box store.
  • Avatar Lis Stoner ★★★★★ 4 months ago
    Luis was friendly, professional & very efficient.He cleaned & serviced my 17 year old furnace. He showed me before & after pictures & when he was finished it was thoroughly cleaned & looked great. I will definitely … More have him back next year to service & maintain my furnace.Thank you Luis for taking pride in your excellent work!
  • Avatar Wendy Gianini ★★★★★ 5 months ago
    The service technician was extremely knowledgeable, professional and kind. They serviced our furnace, air conditioner and gas fireplace. There fees for these services were lower or competitive with other companies. What made them standout … More was the exceptional customer service.
  • Avatar Ashley Beekley ★★★★★ 6 months ago
    We are so impressed with World Class Services! It’s probably the coldest weekend of the year and our furnace stopped working. Their schedule was full, but they offered to come out at 10pm to make sure we had heat tonight. We have 3 small … More children so this was such a blessing. They ended up coming earlier and Johnny was very thorough in making sure everything was working correctly. At first he discovered that a tube had frozen water in it which is what made our furnace stop working. Then he went even further (because nothing about our system was set up correctly) and discovered that our system was leaking exhaust. This could have been missed and would have caused us even more issues. We felt prioritized and well taken care of by World Class Services and Johnny and will recommend them to anyone who needs their services!
  • Avatar Carlos Amezcua ★★★★★ 6 months ago
    We were at home and we suddenly heard that our heater wasn’t turning on! We called this company and Will Good was the technician that came to our home! He is the definition of professionalism. With COVID going on, he followed awesome … More safety guidelines and made us feel totally comfortable. One of the most friendliest guys we’ve ever encountered, especially with things as stressful as home improvements. He took care of even the smallest of details. There was a noise bothering my family and causing discomfort while sleeping caused by the heater and he even fixed that— paired with a warm smile:) Such a lovely gentleman and I would recommend him to even my closest of friends.